User Support

Account information, instructions, system recommendations, and services we provide.

 Account Types

Online forms, account types, account renewal information.

 Desktop Support

Network connections, software installation, operating system upgrades, hardware upgrades, system troubleshooting, service costs.

 Email

Client configurations, mail forwards, mail quota, managing mail account, vacation message implementation, maximum message size, anti-Spam, departmental mailing lists / aliases.

 Software

Campus and departmental volume and site licenses, purchasing information.

 Wireless & Guest Networks

Wireless networking is available in some parts of the buildings served by the GRIT Network.

 Help Request

Technical support and general inquiries.



Ticket submission guidelines

See your current or past tickets.

 Policies

UCSB, UC and GRIT policies.